Sunday, November 17, 2024
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Author Archives: Stonecom Interactive

Making the most of being on hold

As people calling customer service have no doubt found out, the pandemic has increased wait times. And while your call IS very important to them, correspondent Steve Hartman finds that being put on hold is actually inspiring the creativity of people who are waiting, and waiting… Source

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02/07: Graham, Yellen, Kerkhove, Gottlieb, Brown

This week on “Face the Nation,” it’s Super Bowl Sunday — we’ll look at the efforts to keep it from becoming super spreader Sunday. Plus, we’ll have more of CBS News’ exclusive interview with President Biden. Source

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